Full Privacy Policy – Damson – Creative Coaching

Thank you for visiting our website. We are committed to safeguarding your personal information and respecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are a UK-based creative coaching service offering support, guidance, workshops, and personalised coaching programmes. We collect and process personal data to deliver these services responsibly and professionally.

Contact details:

Email: hello@damsoncoaching.co.uk

2. Information We Collect

2.1 Information You Provide

This includes data you supply directly through our website forms, bookings, or during communication:

– Evaluation and feedback form submissions – Name
– Email address
– Creative goals, interests, and focus areas

– Responses to reflective or coaching questions – Details about your creative practice or projects – Any additional information you choose to share

2.2 Information We Do Not Collect Automatically

We do not collect:

– IP addresses
– Device identifiers
– Browser fingerprints

– Any form of tracking information that identifies you personally

2.3 Cookies

Our website may use basic, non-identifying cookies for functionality (e.g., remembering your preferences). We do not use cookies to identify individuals or track personal behaviour. You can manage or disable cookies in your browser settings. We only use cookies through trusted third party providers and do not store or process these ourselves.

3. How We Use Your Information

3.1 Use of Evaluation Form Submissions

Information submitted through evaluation, reflection, or feedback forms is used to:

– Understand your creative needs and progress

– Tailor coaching sessions and resources

– Track development over time

– Improve coaching methods and service effectiveness

– Enhance programme design and user experience

– Generate anonymised statistics to demonstrate the impact and effectiveness of coaching (e.g., progress trends, common themes). These statistics will never identify you personally.

3.2 Delivery of Coaching Services

We use your data to:
– Manage bookings and payments
– Communicate with you about sessions
– Provide personalised support, resources, and materials – Respond to enquiries

3.3 Website Functionality and Improvement

We may use anonymous or aggregated data (that cannot identify you) to: – Improve user experience
– Maintain and develop website content

3.4 Marketing – this is optional for those who choose to sign up. Clients are automatically enrolled.

We may send:
– Newsletters
– Creative prompts or resources
– Updates on services or workshops

You can withdraw consent or unsubscribe at any time.

4. Legal Bases for Processing

Under UK GDPR, we process personal data using the following legal bases:

– Consent

– Performance of a contract

– Legitimate interests

– Legal obligation

5. Sharing Your Information

We do not sell your personal data.

5.1 Service Providers

Trusted third parties that support our business operations, including:

– Website hosting services

– Email and communication platforms

– Scheduling and booking systems

– Cloud storage services

– Payment processors

These providers do not receive IP addresses or any automatically identifiable data from us.

5.2 Legal or Regulatory Requirements

We may disclose data if required to:

– Comply with UK law, court orders, or official requests

– Respond to lawful authorities

– Protect our legal rights and safety

5.3 Anonymised Insights

We may share anonymised, aggregated data to illustrate the effectiveness of creative coaching programmes. This information cannot be used to identify any individual.

6. Data Storage and Retention
We store your data securely using UK or UK-GDPR–compliant systems. Typical retention periods:
– Client coaching records: up to 6 months after your programme ends

– Evaluation and feedback forms: retained unless you request deletion
– Marketing lists: retained until you unsubscribe

7. How We Protect Your Information
We implement appropriate technical and organisational measures, including: – Secure servers

– Encrypted data storage where appropriate
– Password protection and access controls
– Regular reviews of data handling procedures

8. Your Rights Under UK GDPR

You have the right to:
– Access your data
– Correct inaccurate data
– Request deletion
– Restrict processing
– Data portability
– Withdraw consent
– Object to certain uses
Contact us at hello@damsoncoaching.co.uk to exercise these rights.

9. Third-Party Links
We are not responsible for the privacy practices of external websites.

10. Children’s Privacy
Our services are not intended or available to individuals under 18.

11. Changes to This Privacy Policy

Updates will be posted with a revised “Last Updated” date.

12. Contact Us

DAMSON COACHING

Email:hello@damsoncoaching.co.uk

Website: www.damsoncoaching.co.uk